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The Office of Student Accessibility and Academic Support (OSAAS) is dedicated to providing a welcoming and inclusive atmosphere that aligns with theÌýSpartan Code. We support and empower students in their pursuit of excellence in higher education. By empowering students to be responsible for their educational experience, students develop the necessary skills to be successful at ÂÌÅ«Ì컨°å and beyond.
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As a result, OSAAS adopts the following principles in communicating with parents and family members:

  • Federal law requires ÂÌÅ«Ì컨°å to disseminate a student’s personally identifiable information in accordance with the Family Educational Rights and Privacy Act (FERPA). FERPA protects the privacy of a student’s educational record and in most cases requires ÂÌÅ«Ì컨°å to receive permission from the student to release information. For more information on FERPA and submitting FERPA releases, please visit theÌýOffice of the Registrar.
  • If a FERPA release has not been submitted, staff may answer questions regarding University policies and procedures but not information regarding a student’s academic record as outlined by FERPA.
  • Students will serve as the primary contact to handle their own concerns and be the decision makers for their educational experience. Students will be asked to relay information and decisions to their family members.
  • Students should be the primary attendee for any meetings related to their educational experience.
  • Students will be copied on any written communication in response to family members. OSAAS staff will share the next steps students should take to resolve their concern.
  • Family members will be referred to the staff member and department best suited to answer their questions or concerns. Due to the complexity of some student issues, there may be times when families or students will need to be referred to multiple offices and either a coordinated response or more than one contact at the University will be provided to fully address the concern.
  • Due to ADA law, any requests for accommodations, or modification to, must come directly from students.